| "I have experienced a huge leap in trust within the organization. I am more relaxed and more comfortable with the relationships both with family members and my management team. My focus has been redirected to leadership from command. And succession planning has replaced production planning. The organization is more able to go where I want it to go, and to do so without me as well as with me. Distributing responsibility, and discussing goals rather than performance, have resulted in a better bottom line, happier, more capable employees, and a more satisfied and energized me." |